Leading people – the experiential side of project management – is as important as task-based skills according to project managers in Europe, the Middle East, India, America, and Australasia. In recent research, they said that communication is a critical skill for project success, both for keeping team members up-to-date and for winning the support of key stakeholders. The Alison free online course “Effective Communication Skills for Managers” presents key communication techniques and strategies needed by managers in any business or organization.
This course will be of great interest to existing junior managers or those wishing to move into the managerial level and who would like to develop effective communication skills. It will also be of interest to learners who would like to develop communication skills needed for advancement within any business or organization.
Effective Communication Skills for Managers Course Content
The course shows you how you can successfully prepare for and engage in any difficult conversation you may be faced with in a workplace situation. You will learn about the rules of communication, the importance of non-verbal communication and how to develop effective listening skills. You will also learn how to build rapport with your colleagues and strengthen your own skills at influence and persuasion. You will learn how to plan and develop an effective presentation, overcome nervousness and deliver presentations naturally, and how to conduct successful team meetings.
The course includes the following topics:
- The risks and rewards of difficult workplace conversations;
- The rules of communication;
- How you can build a rapport with colleagues to lead the conversation;
- How to develop and deliver effective presentations;
- How to chair a meeting and write up the minutes of a meeting;
- Strategies you can use to influence others.
Summary of Main Course Features
- Duration: 2-3 Hours
- Publisher: Walkgrove
- Assessments: Yes
- Certification: Yes
- Minimum Grade/Class Level: Higher High Secondary School
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