Many leaders and managers struggle when it comes to managing change, especially if it affects people. The course “Leading and Managing People-Centered Change” looks at how we can manage people-centered change effectively. You will learn the importance of bringing people with you through change, and consider the moments where change can go wrong and how to avoid them.
The course is designed for anyone who either leads or manages people or will shortly be in such a position. In particular, it will be useful to people new to leadership roles and practitioners in human resources, organizational development, and internal communications.
Leading and Managing People-Centered Change Course Content
Change does not need to be overwhelming if it is managed well – find out what those of us with leadership or management responsibilities can do to keep things on track with this course.
The course is organized into the following sections and tropics:
- Week 1: Preparing for change
- Six key leadership practices to underpin successful change
- Identifying people-focussed benefits
- Appreciating different perspectives of change
- Identifying, analyzing and communicating to key people (stakeholders) affected by the change
- Week 2: During change
- Recognizing the emotions of, and responses to, change
- Communication styles
- Creating an effective dialogue
- Involving people in the change process
- Week 3: Sustaining change
- Monitoring the implementation of change
- Protecting the change from risks and threats
- Sharing practical examples to address issues
Summary of Course Main Features
- Educator: Dr Julie Hodges
- Developed by: Durham University – a collegiate university in the UK with long traditions and modern values.
- Duration: 3 weeks x 3 hours per week
- Start date: 18 September 2017
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