Learn About Alternative Dispute Resolution: A Free Course

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The free online course “Introduction to Alternative Dispute Resolution” describes the benefits of using ADR as a conflict resolution method, how to prepare for an ADR process, and how confidentiality is maintained during the ADR process. The course also outlines both the common and uncommon methods of ADR and the situations in which each method can be used.

This course will be of great interest to all professionals who are working in both the public and private sectors, and who are involved in conflict analysis, and management and resolution processes. It will also be of interest to learners who want to study mediation and other non-adversarial dispute and conflict resolution processes.

Introduction to Alternative Dispute Resolution Course Content

This course describes what alternative dispute resolution is, when it should be used and the most common methods of ADR – Negotiation, Mediation, and Arbitration.

The course includes the following topics:

What alternative dispute resolution (ADR) is;
The benefits of using ADR;
The national principles of resolving dispute resolution;
The role of an ADR practitioner;
Various aspects of preparing for ADR;
The level of confidentiality in ADR;
The role of negotiation in avoiding and settling disputes;
Benefits and drawbacks of negotiation as a form of ADR;
Mediation as an ADR strategy;
Benefits and drawbacks of mediation as a form of ADR;
Arbitration as an ADR strategy;
Contemporary issues of fairness in arbitration;
When arbitration is a viable option for dispute resolution;
Benefits and drawbacks of arbitration as a form of ADR;
In-house dispute-resolution methods, med-arb, private judging, mini-trials, and summary jury trials.