Jobs in Hotels are plentiful but stand-out talents are hard to find. Make sure you equip yourself with this first-hand advice to help you along with your career. The Udemy course “Hotel Management Fundamentals: Kickstart Your Career Success” is perfect for Hotel Management students and any other driven individuals just beginning their careers in Hospitality. Students completing this course will have a newfound perspective on the industry and be better equipped with guest-service and organizational skills to approach a hectic daily operation in a Hotel. Learning the skills in this course will allow you to approach your internship like no other trainee they have ever had before. The real-life stories shared in this course are genuine and the topics covered are easy to learn. They have been distilled from years of experience. Equip yourself with the perspective of a seasoned Manager and build up your organizational skills so that you make a great impression on your very first day of work.
Hotel Management Fundamentals: Kickstart Your Career Success – Course Content
Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success! The course starts with an overview of the industry and highlighting important points of consideration before pursuing it as a career. You will then learn about how pivotal their role is within customer service and start to build your own career plan as to when and where you want to be further down the line. You will learn which traits you should focus on nurturing and developing to ensure you survive and thrive in the industry as an individual and as a manager. You will also learn how best to organize your tasks so as to be a reliable and productive talent in the industry. Lastly, you will learn which mistake to avoid on your road to becoming a manager as well as how to handle guest complaints graciously.
The Course comprises 14 Lectures organized into the following sections:
- Welcome to the Course!
- Hospitality as a Career Path
- Building Your Base for Life-Long Success
- My Most Valuable Tips on Managing your Team
Summary of Course Main Features
- Instructor: Andrea Kjellin, Former Assistant Director of Housekeeping, The Peninsula Hong Kong
- On-demand video: 1 hour
- Articles: 1
- Supplemental Resources: 4
- 30-Day Money-Back Guarantee
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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